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Dispatch Services

Dispatch That
Follows The Load
All The Way Through.

FleetFlow manages the operation around every managed load — before booking, during execution and after completion.

01

Load Planning

Find and coordinate viable opportunities.

02

Driver Dispatch

Keep communication moving before and during trips.

03

Live Load Monitoring

Follow managed loads from check-in to completion.

04

Disruption Response

Handle operational problems while the load is still active.

001

Load Planning
& Booking.

Maintain viable Relay load opportunities according to the carrier’s agreed operating preferences, time considerations and routing requirements.

  • Ongoing opportunity review
  • Truck-specific planning
  • Time and distance consideration
  • Carrier operating preferences
  • Documented booking workflow

002

Driver Coordination
That Doesn’t Stop After Booking.

FleetFlow maintains communication before and during managed trips so drivers and dispatch remain aligned throughout execution.

  • Trip reminders
  • Driver communication
  • Readiness confirmation
  • Issue escalation
  • Trip updates

003

Catch The Problem
Before It Sits.

FleetFlow uses available operational information to identify readiness and late-risk problems before scheduled arrival whenever possible.

  • Readiness checkpoints
  • Late-risk identification
  • Driver availability confirmation
  • Equipment status awareness
  • Early escalation

004

A Booked Load
Isn’t Finished Work.

Every managed trip remains part of the operation through check-in, active execution, stops, issues and completion.

  • Check-in tracking
  • Departure confirmation
  • In-transit awareness
  • Stop and delay handling
  • Completion follow-through

005

When The Plan Breaks,
The Response Matters.

FleetFlow manages operational facts and ROC escalation where appropriate, then documents the outcome so the event can be defended later.

  • Collect facts
  • Communicate and escalate
  • Document and follow through
  • Keep ownership informed
  • Close the event properly

006

Every Trip
Affects The Account.

FleetFlow’s role is to reduce preventable failures through disciplined operations across the areas Relay carriers are measured on.

  • On-Time execution discipline
  • Acceptance decision support
  • App usage awareness
  • Disruption-free execution
  • Defensible documentation

Performance Protection

Every Trip
Affects The Account.

01

On-Time

Readiness checkpoints and live monitoring exist to reduce preventable late arrivals before they happen.

02

Acceptance

Load decisions are handled deliberately against the carrier’s agreed operating preferences.

03

App Usage

Driver coordination includes keeping required trip actions completed during execution.

04

Disruption-Free

Disruptions get facts, escalation and documentation instead of silence.

Included Support

Dispatch Plus The
Back-End Follow Through.

Performance Dispute Management

Manage defensible performance disputes for managed loads using available execution evidence.

Invoice & Settlement Support

Handle agreed recurring invoice and payment administration.

Weekly Fleet Performance Report

Provide concise operational visibility for ownership.

$

Accessorial Recovery Support

Follow legitimate detention, TONU or similar events where applicable documentation exists.

Pricing

Simple Pricing
Per Active Truck.

$200Per Active Truck / Month
5-Truck Minimum
5
Estimated Monthly Management Fee$1,000
$200 per active truck / month · 5-truck minimumDiscuss Your Fleet ↗

Your Next Load
Shouldn’t Depend
On You Being
Awake.

Put a specialized Relay dispatch and operations team behind your fleet.