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Amazon Relay Dispatch & Fleet Operations

Keep Your
Trucks Moving.
Not Your Phone
Ringing 24/7.

Managed Amazon Relay dispatch and fleet operations for established multi-truck carriers. We plan loads, coordinate drivers, monitor execution, handle disruptions and keep ownership informed.

Built for active Amazon Relay carriers with 5+ trucks.

  • Amazon Relay Specialized
  • Nights & Weekend Support
  • Multi-Truck Operations

The Owner Problem

You Bought Trucks.
Not A 24-Hour Shift.

As the fleet grows, routine operational work grows with it. Ownership should not have to become the dispatch department.

  • Booking loads
  • Coordinating drivers
  • Checking readiness
  • Monitoring active trips
  • Handling disruptions
  • Nights and weekends
  • Protecting account performance
  • Keeping ownership informed

What FleetFlow Takes Over

Dispatch Built Around
The Entire Load.

FleetFlow manages the routine operation before, during and after the load — not just the booking screen.

01

Load Planning & Booking

Plan and secure loads around truck availability and agreed operating preferences.

02

Driver Coordination

Keep drivers informed before pickup and during managed execution.

03

Pre-Trip Readiness

Confirm truck, driver, timing and basic readiness before problems become urgent.

04

Live Trip Monitoring

Follow active execution and respond when attention is required.

05

ROC & Disruption Handling

Communicate, escalate, document and respond when the plan breaks.

06

Performance Protection

Use disciplined execution and documentation to reduce preventable account-impacting failures.

How The Operation Flows

From Available Truck
To Completed Load.

01Truck Available
02Load Planned
03Load Booked
04Driver Ready
05Pickup
06Live Trip
07Delivery
08Complete / Reported

Why FleetFlow Is Different

Dispatch Plus The
Back-End Follow Through.

FleetFlow continues working after the booking screen so ownership gets operational follow-through, not just load confirmation.

Performance Dispute Management

Organize documented execution evidence and support appropriate performance disputes for managed loads.

Invoice & Settlement Support

Help organize agreed operational settlement and invoice follow-through.

Weekly Fleet Performance Report

Give ownership a concise weekly operational overview with the items that actually need attention.

$

Accessorial Recovery Support

Help document and follow up on eligible accessorial-related items when supporting documentation exists.

Weekly Fleet Performance Report

A Deliverable.
Not Another Dashboard Login.

Ownership receives a concise weekly summary with the operational information needed to stay informed without personally watching every load.

Weekly Fleet ReportWeek 32
  • 01
    Loads CompletedA concise view of managed activity for the week.
  • 02
    Important IncidentsOperational events that affected execution or required follow-through.
  • 03
    Dispute & Accessorial StatusRelevant follow-up items and their current status.
  • 04
    Operational ObservationsPatterns or issues worth ownership’s attention.
  • 05
    Owner AttentionThe short list of items that actually require an owner decision.

Operational Experience

Real Operations.
Real Experience.

Anonymized operational examples are used to show the type of work FleetFlow supports without promising the same result for every carrier.

01

Multi-Truck Relay Operations

Operational experience coordinating multiple active trucks, drivers and managed loads.

02

Performance Dispute Support

Experience organizing execution evidence and supporting appropriate performance disputes.

03

Operational Scale

Experience working in fleet environments where ownership cannot personally watch every active trip.

Pricing

Simple Pricing
Per Active Truck.

$200Per Active Truck / Month
5-Truck Minimum
No percentage of gross.
5
Estimated Monthly Management Fee$1,000
$200 per active truck / month · 5-truck minimum · No percentage of gross.Talk to FleetFlow ↗

Accountability

Accountability
Should Go Both Ways.

No Success Score or other performance outcome is guaranteed.

Within FleetFlow’s Control

FleetFlow is responsible for the managed operational work it agrees to perform.

External Operational Events

Carrier equipment issues, driver decisions outside instructions, facility events, Amazon platform actions and other external circumstances can remain outside FleetFlow’s direct control.

Is FleetFlow
Built For Your Fleet?

Strong Fit

  • Active on Amazon Relay
  • 5+ active trucks
  • Established multi-truck operation
  • Owner still handles too much routine dispatch
  • Needs reliable nights and weekend support
  • Cares about account performance
  • Wants more structure around execution

Probably Not The Flagship Fit

  • Single-truck carrier looking only for occasional load booking.
  • Carrier not currently operating on Amazon Relay.
  • Fleet looking only for a cheap percentage-based dispatcher.
  • Large organization with a mature internal operations department covering its Relay workflow.

FAQ

Questions From
Fleet Owners.

Getting Started

FleetFlow’s flagship managed service is built for established carriers already operating on Amazon Relay with five or more active trucks.

Dispatch

Load planning and booking, driver coordination, pre-trip readiness, live trip monitoring, ROC and disruption handling, operational documentation and performance-focused follow-through.
FleetFlow is structured to provide nights and weekend operational support for managed carriers. The exact service coverage is confirmed during onboarding and in the service agreement.

Performance

No. FleetFlow does not guarantee a Success Score or any specific Amazon Relay performance outcome.

Pricing

$200 per active truck per month, with a five-truck minimum.
Yes. The flagship managed service has a five-active-truck minimum.
No. FleetFlow charges a flat monthly rate per active truck, not a percentage of gross revenue.

Your Next Load
Shouldn’t Depend
On You Being
Awake.

Put a specialized Amazon Relay dispatch and operations team behind your fleet.