Answers Before
You Hand Us
The Operation.

FleetFlow’s flagship managed service is built for established carriers already operating on Amazon Relay with five or more active trucks.

The flagship managed service has a five-active-truck minimum and is designed around established multi-truck operations.

Yes for the flagship service. FleetFlow is specialized around active Amazon Relay operations.

Load planning and booking, driver coordination, pre-trip readiness, live trip monitoring, ROC and disruption handling, operational documentation and performance-focused follow-through.

Yes. FleetFlow plans and books managed Relay loads against the operating preferences agreed with the carrier.

Yes. FleetFlow coordinates drivers before pickup and during managed execution so dispatch and drivers stay aligned.

Yes. Managed trips are followed through check-in, departure, transit, stops and completion.

FleetFlow is structured to provide nights and weekend operational support for managed carriers. The exact service coverage is confirmed during onboarding and in the service agreement.

FleetFlow collects the facts, communicates or escalates to the appropriate parties, documents what happened and follows the managed event through.

Yes, where appropriate for a managed load and the operational situation.

Through readiness, live monitoring, disciplined execution, timely communication and documentation designed to reduce preventable operational failures.

No. FleetFlow does not guarantee a Success Score or any specific Amazon Relay performance outcome.

FleetFlow can support appropriate disputes for managed loads using the execution evidence available for the event.

$200 per active truck per month, with a five-truck minimum.

Yes. The flagship managed service has a five-active-truck minimum.

No. FleetFlow charges a flat monthly rate per active truck, not a percentage of gross revenue.

The managed service includes the six core dispatch and operations responsibilities plus the agreed back-end operational follow-through described on the Pricing and Dispatch Services pages.

Billing timing and the start of managed service are confirmed in the written service agreement before onboarding is completed.

Ownership receives a concise weekly Fleet Performance Report covering key activity, important incidents, follow-up status, operational observations and items that need owner attention.