Before The Load
Planning, booking and readiness are organized around the carrier’s operating preferences.
Dispatch Services
Dispatch That
Follows The Load
All The Way Through.
Managed Amazon Relay dispatch built around the operation before, during and after every managed load.
001
Load Planning
& Booking.
Plan and secure Relay loads around truck availability, agreed operating preferences, timing and routing requirements.
- Opportunity review
- Truck-specific planning
- Time and distance consideration
- Carrier operating preferences
- Documented booking workflow
002
Driver Coordination
Before And During Execution.
Keep drivers informed and aligned with dispatch before pickup and throughout managed execution.
- Trip information
- Driver communication
- Readiness confirmation
- Issue escalation
- Execution updates
003
Catch Problems
While There’s Still Time To Respond.
Confirm the truck, driver, timing and basic readiness so preventable issues can surface before they become urgent.
- Readiness checkpoints
- Late-risk identification
- Driver availability
- Equipment awareness
- Early escalation
004
Live Trip Monitoring
Beyond The Booking Screen.
Follow managed execution through check-in, departure, transit, stops, issues and completion.
- Check-in tracking
- Departure confirmation
- In-transit awareness
- Stop and delay handling
- Completion follow-through
005
ROC & Disruption Handling
When The Plan Breaks.
Collect facts, communicate or escalate where appropriate, document the event and keep the managed operation moving.
- Collect facts
- Communicate and escalate
- Document the event
- Keep ownership informed
- Close the loop
006
Performance Protection
Through Operational Discipline.
Use disciplined readiness, execution and documentation to reduce preventable account-impacting failures.
- On-Time discipline
- Acceptance decision support
- App usage awareness
- Disruption handling
- Defensible documentation
Managed Operational Coverage
Before. During.
After The Load.
The service is structured around execution and follow-through, not just securing the load.
During The Load
Drivers and managed trips stay coordinated through active execution.
When Disruptions Occur
Facts are collected, the right parties are contacted and the event is documented while it is active.
After Completion
Operational documentation, relevant follow-up and owner-level reporting close the loop.
Included Back-End Support
Dispatch Plus The
Back-End Follow Through.
Performance Dispute Management
Organize documented execution evidence and support appropriate performance disputes for managed loads.
Invoice & Settlement Support
Help organize agreed operational settlement and invoice follow-through.
Weekly Fleet Performance Report
Give ownership a concise weekly operational overview with the items that actually need attention.
Accessorial Recovery Support
Help document and follow up on eligible accessorial-related items when supporting documentation exists.
Pricing
One Rate.
No Percentage Of Gross.
$200Per Active Truck / Month
5-Truck Minimum
5-truck minimum. No percentage of gross.
Estimated Monthly Management Fee
$200 per active truck / month · 5-truck minimum · 5-truck minimum. No percentage of gross.Talk to FleetFlow ↗
Your Next Load
Shouldn’t Depend
On You Being
Awake.
Put a specialized Amazon Relay dispatch and operations team behind your fleet.